Customer Management
Know every member, follower and buyer, and act before anyone slips away.
Illustration with sample data
The Audience page has tabs for your memberships, followers and waitlist. Each subscription shows its tier, price, status and join date, and you can search by name, handle or email.
Quick filters show who is overdue, who is set to cancel and who joined in the last 30 days. Open anyone to see their subscriptions, purchases and recent comments, or send them a message.
Act right from the same row: add a discount, cancel at the end of the period, or cancel now with a refund for the unused time. Shop orders have their own list, where you mark deliveries and give refunds.
A creator sees three members marked Overdue. They open each one, check what they have bought, and send a friendly nudge to update their card, without leaving Sooper.
Clear statuses
Active, Overdue, Cancelling on a date, Moving to another tier or Canceled: every subscription shows where it stands.
Who needs you today
Overdue, Set to cancel, New in the last 30 days and Subscribed, each with a live count.
The full picture
One panel shows a member's subscriptions, purchases with links to their orders, and their latest comments.
Why they cancel
When members cancel, their reason and comment appear next to their subscription.
Export to CSV
Download your members or followers as a spreadsheet, with tiers, statuses and dates.
Safe for your team
Managers see everything. Authors see members without emails, prices or purchases.
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