Terms of Service (T&Cs)

1. Platform Purpose

Sooper is a professional software-as-a-service (SaaS) platform that provides digital tools to help businesses, creators, and professionals build and manage online memberships. Sooper facilitates the technical infrastructure for connecting with customers, uploading content, and processing payments.

Sooper is purely a facilitator — we are not involved in, responsible for, or party to any commercial agreement, sale of goods or services, coaching relationship, or financial arrangement between Creators and Members. All transactions occur directly between those parties.

Sooper processes payments through Stripe and deducts an application fee before passing the remaining funds directly to the Creator's Stripe account. We do not hold or manage user funds, and we do not accept liability for any issues arising between the parties.

Sooper is not responsible for the business activities, outcomes, or relationships formed between parties on the platform.

2. Ownership and Intellectual Property

All content uploaded by Creators or Members remains the sole intellectual property (IP) of the uploader. Sooper does not claim any ownership over the content hosted on its platform. However, by uploading content, users grant Sooper a non-exclusive, royalty-free, worldwide license to use, reproduce, distribute, display, and perform the content strictly for platform-related purposes.

Users may not upload content that is false, misleading, infringes third-party IP, or contains malware, political campaigning, spam, or commercial solicitations. Users represent and warrant that they have the right to post their content and agree to indemnify Sooper for any resulting claims.

3. Payments and Fees

Sooper integrates with third-party payment processor Stripe. Upon each transaction:

• Sooper automatically deducts an application fee and the remaining funds are transferred directly to the Creator's Stripe account
• Sooper never holds or manages Creator revenue
• Creators are solely responsible for tax compliance, accounting, and legal obligations relating to their revenue

Creators agree that Sooper is not liable for managing or calculating taxes or for any payment-related obligations. Creators are fully responsible for refunds, disputed charges, and service delivery.

If a Creator's Stripe balance drops below zero (e.g., due to chargebacks, refunds, or penalty fees), Sooper reserves the right to charge the Creator's registered bank account to recover these amounts.

4. Co-Creators and Payment Splits

Sooper may allow Creators to share revenue with Co-Creators through payment splits. Creators agree:

• They are fully responsible for ensuring tax and legal compliance for any such arrangements
• Sooper is not responsible for verifying the legitimacy or compliance of payment splits
• Creators must not use Sooper for money laundering or any illegal financial activity

We reserve the right to suspend or remove any Creator, account, or community suspected of breaching financial, tax, or anti-money laundering laws.

5. Content Restrictions and Community Standards

You may not use Sooper to upload, share, or promote:

• Pornographic or sexually explicit material (including OnlyFans-style content)
• Fraudulent, harmful, misleading, illegal, or abusive content
• Content that infringes on intellectual property or privacy rights

Sooper is strictly for professional use within legal business categories.

6. Moderation and Content Removal

• Sooper manually moderates content and reserves the right to remove or disable content at any time without notice
• Users may report content violations, and Sooper will review and act accordingly
• Accounts or communities may be removed for policy violations or to comply with legal obligations

7. Copyright & DMCA Policy

If you believe your copyrighted work has been infringed, please submit a DMCA notice to [email protected] with:

• Your contact details and signature
• Description and location of the infringing material
• A good faith statement that the use is not authorised

You may file a counter-notice if content was removed in error. Repeat infringers may be banned. Sooper is not liable for infringing content posted by users but will act swiftly upon valid claims.

8. Membership Terms

• Members pay fees to access communities and benefits as defined by the Creator
• Memberships may auto-renew unless cancelled
• Sooper does not provide member benefits or refunds directly—these are managed by the Creator
• Sooper may change membership fee structures with notice

9. Account Security and Conduct

• Users must be at least 18 years old
• You are responsible for maintaining your login credentials securely
• You agree not to harm or misuse the platform, breach security, share viruses, spam, impersonate others, or violate laws

10. Platform Availability

• Sooper is provided "as is" and "as available." We do not guarantee uninterrupted access
• We may alter, suspend, or discontinue features at any time

11. Data and Hosting Responsibility

• While Sooper hosts content and account data, users are responsible for maintaining backups
• Sooper is not liable for any loss, corruption, or unavailability of data

12. Third-Party Tools and Dependencies

• Sooper may rely on third-party vendors (e.g., Stripe, AWS) for parts of the service
• We are not liable for outages or errors caused by these external services

13. No Guarantee of Results

Sooper makes no guarantees regarding traffic, income, success, or outcomes for any Creator or Member using the platform. Performance depends solely on the user's own actions and business decisions.

14. Force Majeure

Sooper will not be held liable for any failure or delay in performance due to causes beyond our control, including natural disasters, acts of war, terrorism, internet outages, regulatory changes, or pandemics.

15. Export and Sanctions Compliance

• Users agree not to use Sooper in violation of any UK, EU, or international sanctions, export laws, or embargoes
• You are responsible for ensuring that your business and customers comply with all such regulations

16. Limitation of Liability

• We are not liable for indirect or consequential damages, business losses, or loss of data
• Nothing limits liability for death, personal injury, or fraud

17. Indemnity

You agree to indemnify and hold Sooper, its founders, team members, and partners harmless from any claims, damages, losses, liabilities, legal fees, or costs arising from:

• Your use of the platform
• Any dispute between you and another party
• Any breach of these Terms or violation of any law

18. Termination

We reserve the right, at our sole discretion, to:

• Remove any content, community, Creator, or Member from the platform without notice
• Suspend or delete accounts for any breach of these Terms or suspected unlawful activity
• Modify or discontinue any feature or service without liability